We reviewed 16 popular auto lenders based on 16 data points in the categories of loan details, loan costs, eligibility and accessibility, customer experience, and application process. We chose the best lenders based on the weighting assigned to each category:
- Loan cost: 30%
- Eligibility and Accessibility: 25%
- Loan details: 20%
- Client experience: 15%
- Application process: ten%
Within each major category, we also considered several features, including available loan amounts, repayment terms, APR ranges, applicable fees, and available discounts. We also looked at minimum credit score requirements, maximum mileages accepted, whether each lender accepts co-signers or co-borrowers, and the geographic availability of the lender.
Finally, we evaluated each provider’s customer support tools, borrower benefits, and features that streamline the borrowing process, such as online application options, mobile apps, and turnaround times.
Where applicable, we awarded partial points based on how well a lender met each criterion. Note that these rankings only include lenders that offer direct-to-consumer loans; businesses that partner with multiple lenders or offer a lending market were not included.