Plant City woman says she wasn’t paid for campground membership she sold

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After nearly four months, she turned to Better Call Behnken

PLANT CITY, Fla. (WFLA) – Carolyn Kelly and her late husband traveled for many years in their RV, but after he passed away several years ago, she stopped traveling.

Recently, she sold a membership they had through Campground Membership Outlet. In March, she was told she was sold and would get $1,500.

But the money still hasn’t arrived.

“Members had over 80 campgrounds all over the United States where we could camp for two weeks, three weeks at a time – zero dollars,” Kelly said.

But after her husband passed away four years ago, Kelly stopped camping. Now she stays in the RV on her daughter’s property.

She decided to sell her membership through a third-party company, Campground Membership Outlet. She thought it was a success, but the check never arrived.

She says she was told there was a mistake on the address, but a new check never arrived either.

“One time they called me back and made excuses, they were going to pull it out, send it over and ‘blah, blah, blah, express mail.’ I’m telling you, they could have put it on a worm and it would have gotten here by now,” Kelly said.

Investigator Shannon Behnken contacted Campground Membership Outlet and was told their staff made a mistake, it should have already been taken care of and a new check is already on the way in the mail.

Better Call Behnken will stay on that to make sure the check comes through.

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